Bella Krystal, located in the United States, specializes in the wholesale sale of quinceañera dresses throughout the Americas (North, Central, and South America). We are committed to protecting your privacy and handling your personal information with care and responsibility.

• Personal Information: We collect personal information you provide to us during the purchase process, such as your name, address, email, and payment details.
• Browsing Information: We collect information about your interaction with our website, including IP address, browser type, pages visited, and time spent on each page.

• Order Processing: We use your personal information to process and ship your orders and to communicate with you regarding your purchase.
• Service Improvement: We use the information collected to improve our website and customer service, personalizing your shopping experience.
• Marketing: With your consent, we may use your contact information to send you promotions and updates about our products.

• Service Providers: We share your personal information with third parties that help us operate our business, such as shipping companies (DHL, VIVA, ENVÍA) and payment processors. These third parties are required to protect your information and use it only for the purposes specified by Bella Krystal.
• Legal Compliance: We may disclose your personal information if required by law, or if we believe such action is necessary to comply with a legal obligation, protect our rights, or prevent fraud or abuse.

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is completely secure, so we cannot guarantee absolute security.

• Use of Cookies: We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device when you visit our website.
• Types of Cookies:
  • Essential Cookies: Necessary for the basic functioning of the website.
  • Performance Cookies: Collect information about how visitors use the website, helping us improve its functionality.
  • Functionality Cookies: Remember your preferences and personalize your experience.
  • Marketing Cookies: Used to track your online activity and show you relevant advertising.
• Managing Cookies: You can set your browser to reject cookies, but this may affect your ability to use certain features of the website. For more information on managing cookies, visit your browser’s help section.

• Access and Correction: You have the right to access your personal information and request correction of any errors.
• Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.
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The information we collect may be transferred to and stored on servers located outside your country of residence. By using our website, you consent to the transfer of your information to the United States and other locations where our service providers operate.

Our website and products are not intended for minors. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a minor, we will delete that information as soon as possible.

Bella Krystal reserves the right to update or modify these privacy policies at any time. Changes will be effective immediately upon posting on our website. We recommend reviewing this policy periodically to stay informed about how we protect your information.

For any questions or concerns about these privacy policies, or to exercise your privacy rights, please contact our customer service team at admin@bellakrystall.com.

By using our website and making purchases, you acknowledge that you have read, understood, and accepted these privacy policies in their entirety.